jili26 Privacy Policy – How We Handle Your Personal Data

1. Who We Are

This Privacy Policy applies to jili26, operated at jili26.best (referred to throughout as "jili26," "we," "us," or "our"). jili26 is the data controller responsible for the personal data collected from members and visitors to the platform.

jili26 provides online gaming services to players in the Philippines, including live casino games, slots, sports betting, PBA betting, and online sabong. In the course of providing these services, jili26 collects and processes personal data about you in the ways described in this policy.

2. Personal Data We Collect

jili26 collects personal data that falls into the following categories:

2.1 Account Registration Data

When you create a jili26 account, we collect your full legal name, date of birth, email address, mobile phone number, and a username and password of your choosing. This information is necessary to create and manage your account.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering obligations and to verify your eligibility to use jili26, we may request copies of government-issued identification documents such as your PhilSys ID, Philippine passport, driver's licence, SSS or GSIS ID, or PRC ID. We may also request proof of address such as a utility bill or bank statement issued within the last three months.

2.3 Financial Data

When you make deposits or request withdrawals, jili26 processes the details of your chosen payment method — such as your GCash-registered mobile number, Maya account identifier, or bank account name and number. We record all transaction amounts and timestamps but do not store full card numbers or CVV codes for Visa and Mastercard transactions.

2.4 Gaming Activity Data

jili26 records details of every bet you place, every game you play, win and loss amounts, session durations, and the devices and locations from which you play. This data is used to provide and improve our services, resolve disputes, and monitor for responsible gaming indicators.

2.5 Technical and Device Data

When you access jili26, we automatically collect certain technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, and the pages you visit on jili26. This data helps us detect fraud, maintain platform security, and optimise the jili26 experience across different devices.

2.6 Communications Data

If you contact jili26 via live chat, email, or any other channel, we retain records of those communications for quality assurance, training, and dispute resolution purposes.

3. How We Collect Your Data

jili26 collects personal data through the following means:

• Directly from you — when you register, complete KYC verification, make a payment, place a bet, contact support, or update your account settings.
• Automatically — through cookies, server logs, and analytics tools that record technical data about your device and usage patterns when you visit jili26.
• From payment providers — GCash, Maya, BDO, BPI, and other payment processors may confirm transaction details and account holder names to jili26 as part of payment processing.
• From identity verification services — where jili26 uses third-party KYC verification tools, those providers may supply verification results and flags based on the documents you submit.
• From fraud detection services — security tools used by jili26 may flag device fingerprints or IP addresses associated with previously identified fraud patterns.

4. Why We Use Your Data

jili26 uses your personal data for the following purposes:

• To create and maintain your jili26 account and verify your identity.
• To process deposits, withdrawals, and all financial transactions on jili26.
• To deliver the games, sports betting markets, sabong streams, and other services available on jili26.
• To communicate with you about your account, transactions, promotions, and platform updates.
• To detect, investigate, and prevent fraud, money laundering, cheating, bonus abuse, and other prohibited conduct.
• To monitor gaming activity for responsible gaming indicators and to enable self-imposed limits and exclusions.
• To comply with legal obligations including anti-money laundering regulations, tax reporting requirements, and regulatory audits.
• To analyse platform performance, identify bugs, and improve the overall jili26 experience.
• To send you marketing communications about jili26 promotions and offers, where you have consented to receive them — you can opt out at any time from your account settings or by contacting support.

5. Legal Basis for Processing

jili26 processes your personal data on the following legal grounds under the Philippine Data Privacy Act of 2012 (RA 10173) and applicable implementing rules:

• Contractual necessity — processing required to perform the contract between you and jili26, including account creation, payment processing, and game delivery.
• Legal obligation — processing required to comply with Philippine law, including KYC/AML requirements and financial record-keeping obligations.
• Legitimate interest — processing for fraud prevention, platform security, and service improvement, where jili26's interests do not override your privacy rights.
• Consent — processing for direct marketing communications, where you have given explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

6. Who We Share Your Data With

jili26 does not sell, rent, or trade your personal data. We share your data only in the following circumstances and only to the extent necessary:

6.1 Payment Processors

To process deposits and withdrawals, jili26 shares your payment details with your chosen payment provider — such as GCash (G-Xchange Inc.), Maya, GrabPay, Coins.ph, or your bank (BDO, BPI, UnionBank, etc.). These providers process your data under their own privacy policies and applicable Philippine financial regulations.

6.2 Game Providers

Live casino and slots games on jili26 are powered by third-party game providers including Evolution Gaming, Pragmatic Play, and JILI. These providers receive your player identifier and session data necessary to run the game. They do not receive your full identity or payment details.

6.3 Identity Verification Providers

For KYC verification, jili26 may use third-party verification services. These providers receive the identity documents you submit and return a verification result. They are bound by contractual data processing agreements that restrict how they may use your data.

6.4 Legal and Regulatory Authorities

jili26 may disclose your personal data to the National Privacy Commission, Philippine law enforcement agencies, courts, or other regulatory authorities when required to do so by law, court order, or in response to a lawful request. jili26 will notify you of such disclosures where legally permitted to do so.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of assets affecting jili26, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the privacy terms that will apply going forward.

7. Cookies & Tracking Technologies

jili26 uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help jili26 remember your preferences, maintain your login session, and analyse how the platform is used.

7.1 Types of Cookies Used by jili26

• Strictly necessary cookies — required for the platform to function. These include session authentication cookies that keep you logged into your jili26 account. You cannot opt out of these without disabling access to jili26 entirely.
• Performance and analytics cookies — help jili26 understand which pages are visited most frequently, how long players spend on different sections, and where technical errors occur. Data collected is aggregated and anonymised where possible.
• Functional cookies — remember your preferences such as language settings and game lobby filters so you do not have to re-set them every visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using jili26 but may affect the quality of your experience.

8. Data Security

jili26 takes data security seriously and implements the following technical and organisational measures to protect your personal information:

• All data transmitted between your device and jili26 is encrypted using TLS (Transport Layer Security) with a minimum of 256-bit encryption.
• Passwords are stored using one-way cryptographic hashing — jili26 support staff cannot view your password, only reset it.
• Access to member personal data within jili26 is restricted on a need-to-know basis, with role-based access controls and comprehensive access logging.
• jili26 conducts regular internal security reviews and vulnerability assessments of its platform infrastructure.
• Financial transaction data is handled through PCI DSS-compliant payment processing channels.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal information, jili26 will notify you and the National Privacy Commission within 72 hours of becoming aware of the breach, in accordance with the requirements of RA 10173.

9. How Long We Keep Your Data

jili26 retains personal data for as long as is necessary to fulfil the purpose for which it was collected, plus any period required by law or regulation. The standard retention periods applied by jili26 are:

• Account and identity data: retained for the duration of your account and for 5 years following account closure, to meet anti-money laundering record-keeping requirements.
• Financial transaction records: retained for 7 years following each transaction, as required by Philippine tax and financial regulations.
• Gaming activity data: retained for 5 years following account closure.
• Technical and device data (logs): retained on a 13-month rolling basis.
• Customer support communications: retained for 3 years from the date of each interaction.

When personal data reaches the end of its retention period, jili26 will securely delete or irreversibly anonymise it so that it can no longer be linked back to you.

10. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by jili26. To exercise any of these rights, contact us at privacy@jili26.best or through the live chat inside your account.

11. Children's Privacy

jili26 is strictly for adults aged 18 and over. jili26 does not knowingly collect personal data from anyone under the age of 18. If we become aware that a person under 18 has registered an account or provided personal data, we will close the account and delete the associated data as promptly as possible.

If you are a parent or guardian and believe your child has registered on jili26, please contact us immediately at privacy@jili26.best so we can investigate and take appropriate action.

12. International Data Transfers

jili26 primarily processes and stores your personal data within the Philippines. Where the use of certain third-party service providers — such as global game providers or cloud infrastructure services — results in your data being processed outside the Philippines, jili26 ensures that appropriate safeguards are in place. These safeguards include contractual data processing agreements that require overseas processors to apply data protection standards equivalent to those required under Philippine law.

jili26 does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without first establishing appropriate contractual protections.

13. Changes to This Privacy Policy

jili26 may update this Privacy Policy from time to time to reflect changes in how we handle data, updates to applicable law, or changes to jili26's services. When we make material changes, we will:

• Post the updated policy on this page with a revised "Last updated" date.
• Send a notification to the email address registered on your jili26 account at least 7 days before material changes take effect.
• Display a prominent notice on the jili26 platform during the notice period.

Your continued use of jili26 after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you may close your account and request withdrawal of your balance before the effective date.

14. Contact & Data Protection Officer

For any privacy-related questions, requests to exercise your data rights, or concerns about how jili26 handles your personal information, you may contact us through:

• Privacy email: privacy@jili26.best — we aim to respond within 5 business days.
• Support email: support@jili26.best — for general account and service queries.
• Live chat: available 24/7 inside your jili26 account, typically answered in under 3 minutes.

jili26 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act. The DPO can be reached at dpo@jili26.best.